You check in with us completely contactless using a pin code. You will receive the necessary information in advance by email or by telephone during your check-in. The reception is not manned on site. However, we can be reached by phone 24/7.

Until February 14th 2021 it is prohibited by law to host touristic travellers. We are unable to offer breakfast services at the moment.

According to our motto "The customer is king" we want to be there for you in these difficult times.
In order to shed some light on how you can feel in good hands with us even in Corona times,
we have adapted our hygiene and safety concept for you.

With your support we make your stay a relaxing experience.

General:

  • Wash and disinfect your hands regularly and thoroughly
  • Keep sufficient distance from other people (min.1.5m)
  • Wear your face mask if you cannot keep your distance
  • Be careful not to touch your face
  • Cough or sneeze in a handkerchief, or the crook of your arm
  • Use the walking paths marked in the hotel


Check in:

  • Disinfection dispensers are available in our lobby
  • You will get a pin code via email before your self-check-in. So you can check-in completely contactless.
  • If you need help, we are available via telephone 24/7


Room:

  • We pay special attention to cleaning critical points (door handles, light switches, television programs ..)
  • Since we have removed our brochures, you can easily find all information on our website. Alternatively, our employees will be happy to help you.
  • We refrain from daily cleaning in order to leave you completely undisturbed in your room. Should you require room cleaning, please inform the reception on +49 511 768 797-0


Check out:

  • Just close your door when you are leaving.
  • You will get the invoice via email.

 

Breakfast area: - BREAKFAST IS NOT POSSIBLE IN THE MOMENT

  • A disinfection dispenser is available for use directly at the entrance.
  • Please wear your face mask when entering the restaurant. As soon as we have accompanied you to the table, you can take it off again.
  • We have made sure there is sufficient space between the tables, please note the signs for this.
  • We prepare our breakfast for you à la carte. You can get all the information you need when you check in.